Bridgestone Americas. Went to pick up and they changed my back tires to new tires and rotated the smaller ones to the rear. Can I cancel my tire order? experienced technicians We care about every bulb, bolt, and hose in your vehicle, but we also care about your budget. This is only a job for a qualied tire service professional. We have a policy to always install the least worn tires to the rear axles on the vehicle. Routine maintenance schedule services involve simple tune-ups like filter and fluid replacements, tire rotations, and general parts inspections that come at various mileage intervals. Store This is my 5th notification. Our experts install more than 800,000 car batteries a year, We handle over 9,000 alignments every day. A/C. for car troubles both big and small. And if you need a pressure check or tire patch? If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period. Again, I don't need an app to do that. Firestone Tires Reviews (Updated May 2023) | ConsumerAffairs Transmission trouble, check engine light, or broken A/C, Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. The store has never called me back. This will surely increase the credibility of your complaint. Firestone has no comment on the various performance claims made by Nitrogen suppliers. Poor road conditions: Hitting curbs or potholes, experiencing rough road conditions, and running over speed bumps too fast can all cause your wheels to go out of alignment. I was told that the adjustor did not need replacement, the spring over the adjustor wheel was installed in the reverse direction, so the adjustor could not be turned to contract the drum brake shoes. come to Firestone Complete Auto Care in Honolulu today! Consent not required to be considered for employment. I did get a late fee 1st time, because I did not know my due date. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Click below to find job opportunities at your nearest Firestone Complete Auto Care. I complained and they did not understand the issue. This is based on major tire manufacturers' fitment guidelines, which specifically caution against installing replacement tires on the front axle, due to safety reasons. You may modify your Job at any time, subject to the following. Change Store, 7980 S Broadway We reserve the right to establish, remove and/or revise our modification policy or modification fees at any time in our discretion. GENERAL PROVISIONS (Applicable to all warranties): All Firestone Complete Auto Care guarantees are given by Firestone Complete Auto Care. You can download a full warranty booklet from our Tire Warranties section located. You can find the exact tires for your vehicle as set by the tire manufacturers righthere. Click here to get notifications about new complaints of Firestone Complete Auto Care. WHAT IS COSTCO'S TIRE REPLACEMENT LOCATION POLICY? Tire rotation patterns may vary depending on the tire's tread direction and your vehicle's drivetrain. Some exclusions may apply; please see details below. I scheduled an appointment March 22nd for my vehicle breaks to be replaced for March 26th at 10:00 am via online. 2023 BMW XM Base Tires | Firestone Complete Auto Care Tire adjustments under this Limited Warranty will only be made at an authorized retailer. If two new tires are installed, they will also be installed on the rear of the vehicle. 7980 S Broadway Feel secure with our Triple Promise - We guarantee that your experience will be Fixed Right, Priced Right, Right on Time! You're better off just calling the store. The warranty covers unforeseen road hazards, flat repairs and free replacement of non-repairable tires within the first 25% of tread wear. Customer service should always be top priority. How It Works Step 1 Search Search for tires by entering your Vehicle, License Plate, or Tire Size information Step 2 Select Select your tires based on your driving needs and rim size Step 3 Schedule Schedule your installation appointment at your chosen Costco Tire Center Step 4 Free Shipping For Customers Modifying Appointments Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. I will not go back to that store as I cannot have them breaking my car further. Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. Note: Maximum distance values are determined under controlled conditions, which may vary in actual use. Learn how to navigate unexpected car repair expenses and plan for them in the future. Removing and replacing tires on wheels can be dangerous. Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. FIRESTONE COMPLETE AUTO CARE - 10 Reviews - 15210 Manchester Rd - Yelp *, We value your time, if your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00).**. Unfortunately, some stores do not recognize appointments made via the app. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. I am not satisfied with work and need a refund. I said okay and took my car in on 4/7/23 After they said the work on my car was completed there was a loud noise when I applied the brakes. From drivetrain services Never dealing with Firestone and their careless workers again. Tire Registration | Firestone Tires to engine repair, Firestone Consumer Tires. Firestone Consumer Tires. See exactly what your manufacturer recommends. For more information on what cookies we use and how to manage these cookies please visit our, Vehicle Maintenance, Oil Changes, Batteries, Tune Ups, California Transparency in Supply Chains Act of 2010, Air, Fuel, Cabin Air and Transmission Filters, New or Remanufactured Starters and Alternators, Standard Brake Service - Brake Shoes, Disc Pads (1), Standard Brake Service with Brake Fluid Exchange -, Lifetime Brake Service - Brake Shoes, Disc Pads, Calipers. During this time, the oil was never changed. Your tire registration has been sent to Firestone. Download My Firestone and enjoy it on your iPhone, iPad, and iPod touch. Text STOP to cancel, text HELP for help. Online scheduling: Those ready to purchase tires from Firestone and/or have their vehicle. New patients are generally accepted by Marilyn Firestone, LPC. Modifications may include but not limited to; adding or removing a service feature, adding or removing maintenance items, scheduled service date/time, and scheduled service address location. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our store. Please allow the use of your location, or manually enter a search below. Consult your vehicle owners manual or contact the vehicle manufacturer before operating a vehicle that has a repaired tire. We install over 800,000 car batteries a year and perform more than 19,000 oil changes each and every day. Firestone Complete Auto Care Customer Support Lowest Rating. Wheel alignment services include inspection and adjustments to your vehicles steering and suspension system. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. All cars and trucks are racing against time; some are just doing better than others. You can save time in the store by pre-booking your maintenance service appointment online today. At 3:26, they called me back to inform me that the vehicle was finished. If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. WHAT SERVICES DOES THE COSTCO TIRE CENTER PROVIDE? We'll help you take care of what's under the hood, but also what keeps you on the road: your tires. Customer must provide a current, local advertisement. Call 877-734-9512, or text BRIDGESTONE to 97211* to apply. 7980 S Broadway CO 80122-2708 Get familiar with your vehicle's maintenance schedule to help you keep track of how often to service all of your vehicle's differentcomponents. Whether you need all-season truck tires or high-performance car tires, Start by selecting a topic from the menu. You may also contact Customer Retention toll-free at 800-440-4167. I was told to pick it up. And i say give me fifteen minutes to get there and they tell me they're not going to wait for me because they're walking out the door. . you should always be close to vehicle maintenance and car repair you can trust. an everyday sedan or slick sports car, Anyone use Firestone's lifetime alignment service? : r/cars - Reddit Some of the best customer service I've ever experienced during a car repair. Clinic Appointments Schedule an appointment at The Little Clinic to receive any of our available vaccines or injections, renew a prescription, treat a minor injury and more. This discount cannot be used to reduce outstanding debt. Charging for parts and labor not installed. The developer provided this information and may update it over time. This complaint was posted by a verified customer. Fresh, new oil helps keep your engine lubricated, clean, and at the right temperature. Directions This includes: Mounting, Lifetime Balancing, Lifetime Rotation, Lifetime Flat Repair, Lifetime Air Pressure Checks, New Rubber Valve Stem, & Costco Wholesale's Road Hazard Warranty. #28738 I have to link to some other account which pushes me out to some other website where I need to link my accounts and it's just a nightmare to even get my billing info when it should be 1 click, enter number, done. We'll remove your old windshield wipers and install new ones and refill your windshield wiper fluid. This site uses cookies to enhance your user experience. Our professional technicians believe in truly complete auto care. we can handle it. Change Store. If you cancel 24 hours before a scheduled start time for a Job, there will be no cancellation fee applied. All visitors are advised to consult with the Access Office at (609) 258-5737 for details prior to arrival. We will follow up with them to make sure they're respecting online appointments just like those made in store. We are unable to cancel tire orders that have already been shipped and are in transit to your local Costco Wholesale Tire Center. Littleton, CO Search text is invalid. Schedule an appointment or stop by your local Firestone Complete Auto Care today. stores around the country, It still did not start. We're one of Hawaii's top tire providers, and have been for years. To arrange an appointment, . By continuing to browse our website, you agree to use these cookies. For example, a tire with a code ending in 329 was produced in the 32nd week of a year ending with a nine (9). Just a quick release to address a few internal enhancements and bugs. Original equipment tires are not available at all stores. Scheduling an appointment at your local Tire Center is easy! By continuing to browse our website, you agree to use these cookies. We'll take it from there. You may modify your Job at any time, subject to the following. Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. Actual Factory Scheduled Maintenance recommendations may differ based on several factors including driving habits and conditions. Batteries are covered by a separate warranty from the manufacturer. Firestone Complete Auto Care - Complaints Board