With a My Cruises account, you can review your reservation, securely make advanced reservations using our Cruise Planner, compare cruise itineraries, view a personalised cruise holiday calendar, complete the Online Check-In process and more. The transportation of guests and baggage on Royal Caribbean ships is governed by the terms and conditions of the Cruise Ticket Contract included as part of the cruise ticket. Evening: Smart Casual Lunch Open Lastly, because when you book a Shore Excursion you have priority. Monitor your health: If youre feeling under the weather, stay in your stateroom and call the Medical Facility from your stateroom phone. The main dining room may not always be available at breakfast and lunch times. Property lost or damaged should be reported to either the Pursers/Guest Relations Desk or to a designated Royal Caribbean employee prior to leaving the ship, tour vehicle or baggage claim area. Royal Caribbean International,, 2804-1188 You can unsubscribe at any time. The following Booking Conditions together with our General Information and, *Please see all applicable Terms & Conditions for Promotions. Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. Shorts are welcomed for Cancellations by RCT: If RCT cancels a cruisetour or the land portion thereof, it will re-book passengers on the same cruisetour with a different departure date or a similar cruisetour. Make reservations onboard using the app WHAT ABOUT CASH, CHEQUES AND FOREIGN CURRENCY? If you run into any issues during our port stop, please contact the port agency at: Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Please note: that dining times and seating requests cannot be guaranteed and are on a request basis. All alcohol purchased during your cruise at the duty free rate will be stored by us and only delivered to your stateroom on the last night of your cruise. Browse and book directly from the app, or stop by the shore excursions desk to make a reservation. To view current offers, please visit www.clubroyaleoffers.comand enter your last name and Crown and Anchor Society number. Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track. How Can I Make A Payment On My Booking? | Royal Caribbean Cruises Here are a few types of suggested attire youll While there's a dedicated MRT station in Marina South Pier, it's still a 700m or so walk from the station to the terminal (at least it's a sheltered walkway). The Malaysian Ringgit is a non-internationalized currency. Shore Excursions & Cruise Guided Tours | Royal Caribbean Cruises Reserve your shows on the Royal Caribbean app: Two-way radios/walkie-talkies are permitted. For international guests arriving independently or who have purchased a cruise only, you can proceed to the ship at your convenience. Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. These must be booked at least 5 days prior to your sailing date. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties, or for any other reason whatsoever, Royal Caribbean may at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another ship or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. However there is a charge in US Dollars for all medical services. . They will issue you a Passenger Cruise Card, which will serve as your identification card for boarding and reboarding the ship. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. D) Complete required information and click Submit E) Select Guest(s) and click Begin check in The charge will not apply to orders for Continental Breakfast. Some of the shore excursions are subject to minimum numbers and may be cancelled if requirements are not met. If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs. 2. Contact Us | Royal Caribbean Cruises This includes a refusal in order to meet safety requirements established by international, union or national law or those competent authorities, or where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner. From here, you can walk directly to the terminal. IS THERE WIRELESS COMPUTER ACCESS ONBOARD? Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Make a splash at the pool, but keep safety at the top of your mind, too. Royal Caribbean reserves the right to refuse to permit any guest to take onboard any items Royal Caribbean deems inappropriate. Find your Zen with one of our Spa & Fitness Packages. NEED TO MAKE AN You can only make payments online if you have booked directly with Royal Caribbean. Some members of our security team are equipped with body cameras as part of their uniform. Unlock some of the most incredible travel destinations. Please try again. Guests release Royal Caribbean from any and all claims for loss or damage to baggage or property, or for personal injuries or death, or for loss from delay, shore excursion providers, restaurateurs, transportation providers, medical personnel or other providers of services or facilities. The best medical care: Our high-quality onboard medical care is stronger than ever, with more doctors and nurses on each ship and state-of-the-art equipment. For ships originating in North America, the minimum drinking age is twenty-one (21). You can decide when you would like to dine between the hours of 18:00 and 21:30 each evening, much like a regular restaurant, so reservations are recommended to be made once onboard or preferably before your cruise through our website. Royal Caribbean is not responsible for any misprints appearing in this brochure. When it comes to favourite packages, the Deluxe Beverage Package and the Refreshment Package are two top picks. The land portion of all cruisetours is generally performed by independent contractors. Upon boarding the ship, notify our Guest Relations Desk of your delayed luggage situation. If you wish to recognize individual members of the crew for exceptional service you may do so at your own discretion. With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. If all the charges are correct you do not need to do anything further and your SeaPass charges will be billed automatically to your American Express, Diners Club International, MasterCard or Visa card. Royal Caribbean has strived to ensure that all information listed in our brochures is correct at the time of printing. If a problem cannot be resolved to your satisfaction and you wish to follow up on your complaint, you must write to our registered office in Singapore as detailed above, giving your reservation reference number and full details of your complaint. By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. There are restrictions on the amount, size, weight and content of the luggage you may take on any flight. To view current offers, please visit www.clubroyaleoffers.com and enter your last name and Crown and Anchor Society number. Reservation number Last name Ship name Select your ship Sailing date Year Month Day Look up my reservation We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. Guests who purchase alcohol bottles onboard or in port, will have their items safely stored by the ship. For more details about how we use your information, view our. To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. There is an expansive variety with excursions for every type of traveler. It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Conduct Policy. My Family Time Dining is available onboard selected sailings for the earliest dining time only (varies by ship and sailing). Royal Caribbeans liability for loss or damage to property shall be limited otherwise in accordance with the provisions in the Cruise Ticket Contract. We adhere to guidelines from the Children's Online Privacy Protection Rule (COPPA), which states that guests must be a minimum of 13 years of age to be able to create an account and use the guest chat feature. WILL MY FRIENDS AND FAMILY BE ABLE TO CONTACT THE SHIP? Day 7 - Colombo, Sri Lanka. There was an error processing your request. Manage Reservation Help & FAQs | Royal Caribbean Cruises Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. Learn More. Take any last-minute photos. On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighbourhoods. Spa & Fitness Frequently Asked Questions | Royal Caribbean Cruises 4. Many of our guests wish to reward exceptional service during their cruise by providing additional gratuities. The cost is approx. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. For more information on your rights please contact us. It also acts as your SeaPass card for on-board purchases as well as indicating your dining room seating assignment. Guests arriving after this will not be permitted to board. Activities, reservations, and port arrivals and departures are on ships time. No internet package required. Your stateroom will be ready at 1:30 pm These measures include screening all guests and their personal property prior to boarding. All rebooking are subject to availability. For more details about how we use your information, view our Privacy Policy. Offer Match is only available to recipients who have: If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Prohibited items: Traincar Host: US$1 a day per guest. Dining Room Schedule Select Activate Wi-Fi. Please note, you will not be charged for this purchase. Find all the information, including payment details and due date. Guests who violate any alcohol policies, (over consume, provide alcohol to people under the policy age adopted by the ship on the sailing, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. My Time Dining Frequently Asked Questions | Royal Caribbean Cruises Explore Serenade of the Seas. Once your cruise documents become available, you can access them through your reservation dashboard in your Guest Account. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance. Once onboard please consult your cruise compass for details specific to your ship. Heres how to get the most out of your cruise getaway. Remember to keep a change of clothes out for the next day. Royal Caribbean International policies and procedures are constantly evolving. The 11 Night Southern Caribbean Cruise visits Cape Liberty, New Jersey; Charlotte Amalie, St Thomas; Philipsburg, St Maarten; Castries, St Lucia; Basseterre, St Kitts & Nevis and Cape Liberty, New Jersey. Make sure you return them prior to the end of the cruise to avoid a $25-per-towel fee. While your unforgettable holiday can begin practically from your backyard, it will take you on a far-flung adventure of bold and irresistible discovery. Tender: Small boat used to ferry guests from the ship to shore when docking isn't possible. 2. Please be sure to have all visas/vaccinations required for your itinerary. Meander the Mediterranean coast or explore awe-mazing Australiawherever you go, youll get to know your destination like a local. You may notice a temporary hold on the credit card your SeaPass card is linked to. Prices will vary by garment type. There are several seating times for meals in the main dining room. If you wish to be more flexible and in casual dress, breakfast, lunch and dinner are also served in alternative locations. It is your responsibility to arrive on time. EC Regulation No. And in the event of a suspected case of COVID-19, were fully prepared with immediate medical evaluations, rapid testing, and protocols that will effectively isolate health risks. Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family. What to know before going on your cruise from Singapore | Royal Caribbean Singapore Back to Main Menu What to know before you go Documents you need to check in What to pack for your Asian cruise Checking in your luggage? You will also be able to view your cruise itinerary, remaining balance, and submit payments. To speak to a Casino Royale Representative, contact Royal Caribbean's Casino Royale Reservation Center at 1-888-561-2234 Monday - Friday 8AM-10PM EST and Saturday-Sunday 9AM-5:30 PM EST Or contact our professional Travel Advisor or your Independent Casino Representative. 4. This applies to all stateroom categories onboard. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. We recommend that you bring an overnight bag with you for your last night on board. More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. When is the final payment for my cruise vacation due? | Royal Caribbean On your shore excursions, all destinations are casual. In Alaska, the Wilderness Express railcars are pulled behind the Alaska Railroad passenger train. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. If you would like to use your onboard credit in the casino, please note that you will only receive promotional chips or slot play, which you will not be able to cash in. A nominal charge will apply for room service. Everyone deserves a holiday. Smoking is permitted in the glass house on Deck 5, starboard, and on Deck 14, port side. If you have a preference, you should make this known at the time of booking. Medical-grade cleaning: Our new sanitization protocols rival those at the best hospitals, using EPA-certified disinfectants and techniques like electrostatic fogging to clean frequently and consistently. Once onboard, please meet with the Maitre d to review the menus and address any questions you may have. SeaPass account hold charge Their mobile boarding passes are right on their phones. Breakfast Open Dining requests are subject to availability, however we will do all that we can to accommodate requests for guests with specific medical issues. Make sure you're connected to WiFi-Guest-Spectrum on the ship, You don't need an internet package to do this. Weve secured seats with major airlines at negotiated special rates and passed those savings on to you. Smoking is not permitted inside any stateroom and any stateroom balcony. Do your guest safety briefing digitally Casino Royale REASONS TO BOOK AHEAD PRE-CRUISE EXCLUSIVE DISCOUNTS Exclusive pre-cruise savings on select products that won't be available onboard. Dangerous chemicals: Including bleach, paint and other flammable liquids. Please visit RoyalCaribbean.com before you sail for any smoking policy updates. Youll find endless opportunities to make the most of every moment like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind in the sun. Itinerary Overview. Where The Athens Convention applies, we seek to limit our liability to you for claims in accordance with The Athens Convention. Royal Caribbean will add a daily US$13.50 gratuity (US$16.50 for suite guest) to each guests onboard SeaPass account. 1. Neither Royal Caribbean nor any affiliated party shall be required to refund any portion of the fare or other charges or make any compensation under these circumstances. 61 Marina Coastal Drive, Singapore For your convenience, our ships use a cashless system SeaPass. Guest safety briefing: Mandatory passenger emergency information guests can start on the app and complete by checking in at their assembly station. Please check with your airline or travel agent for the luggage limit that applies to your flight. Specialty Dining: Additional onboard restaurants that offer an elevated dining experience or specialty cuisine for an additional fee. We also regularly update our website to ensure the accuracy of information. Please contact us if you have already reserved your cruise and do not meet this requirement. Like landing bragging rights on the high-flying skydiving simulator, Sky Pad. Note: For security reasons, guests are not allowed to bring visitors onboard Royal Caribbean ships in any port. Guests dependent on oxygen or requiring oxygen therapy must meet certain requirements prior to boarding the ship. All arrangements made for guests with independent contractors are made solely for the convenience of the guest and are at the guests risk. Play smart, swim smart, stay safe Give yourself plenty of time to obtain or renew your passport, if necessary. Get to see how the staff and crew bring the Royal Caribbean experience to life with a behind the scenes tour. Dinner Early Seating 18:00/18:15 Late Seating 20:00/20:30. These areas may vary from ship to ship. We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. My Time Dining (open seating) is now offered fleet-wide offering guests flexibility with their evening dining. They may not be taken off the ship on port days. Spectrum of the Seas | Cruise Ships | Royal Caribbean Cruises There are select cruises departing from China that will not have a non-smoking area in the casino. There are no self-laundry facilities aboard. Dcouvrez nos itinraires de croisire et choisissez la chambre qui correspond vos attentes et votre budget parmi notre slection. Sign up to receive information about our special offers and deals. Cell number: +65 9720 5910 Portside: Left side of the ship when facing the front of the ship. Book one of our onboard activities, check out an onboard tour, or zen out with a spa treatment.