Definitely worth the journey from Cambridge to Hull to collect. I was looking to purchase a car from mini Leeds they offered me a great price on my car Paul Rosen Was very helpful & managed to get a great price for my car however I bought . Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. Discover the new BYD ATTO 3 as we explore its features, design and practicality. Hi,Thank you so much for taking the time to review your experience with us. To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! It goes against our guidelines to offer incentives for reviews. Everything I expected and was promised was done. Exhaust was making a very strange noise. To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! We are absolutely thrilled that you have rated us so highly! We hope that you'll consider us again in the future.Customer Services. Very efficient service from Paul Rosen who dealt with the paperwork and vehicle documentation very smoothly. Booked a MOT online a week ago with Stratstone BMW Leeds. I so appreciate it .. a very positive and reassuring experience. Kept in contact throughout, collected car later that day and it had even had a wash, thank you! All rights reserved. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? All rights reserved. Best wishes,Customer Services. I had an MOT, service and also had a new service plan set up. Lady very helpful on the phone.
Visit us today. His favourite MINI is the . Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! What's more, with Stratstone MINI, you can take advantage of an Approved Used MINI with a number of benefits. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. We value your feedback and take pride in providing the best possible customer service! I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Top service. Top notch service today at Stratstone, Leeds.Went in to look at new Minis and ordered a Mini Cooper Exclusiv.Thanks again Paul Rosen (Sales Executive). Companies can ask for reviews via automatic invitations. I was given a courtesy car which helped me greatly. Congratulations to Ranjit from Stratstone BMW Leeds on your 10 years of service! Our dealer network has a broad selection of Approved Used vehicles for you to browse from, ensuring you are never short of choice. Have a great week!Customer Services. If you would like further information, we take a detailed look at the history of the brands we work with and the cars they make within our Stratstone blog section. He showcased Stratstone Mini very favourably. Thank you to the whole team there for their patience and help, especially to Nathan B! Do you agree with Stratstone - MINI Leeds's TrustScore?
Stratstone MINI - | Facebook Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on it's way! Hi Annie,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! Do not use Stratstone Silverlink if you are used to good customer service, it is appalling. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. Your review is very important to us, as our goal is to deliver an outstanding customer experience. Kept in contact throughout, collected car later that day and it had even had a wash, thank you! Check out what 115 people have written so far, and share your own experience. Information provided by various external sources. We also ensure all reviews are published without moderation. I had a positive experience at Stratstone Mini, Tim Spencer went above and beyond and made the experience stress free and pleasant. I bought a car from Derby dealership.
No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. The friendly attitude, professionalism and patience of Rhiannon was much appreciated. This was the 3rd BMW Ive purchased from Damian at Stratstone Tyneside. We never felt under pressure, and were offered a very reasonable price. Very professional, friendly and very informative. Reply from Stratstone - BMW Chesterfield. This is now the second Mini in succession from this dealership and once again, Paul Rosen was extremely professional and reassuring throughout this transitional process. There was just no enthusiasm from the staff at all. Also helped with vehicle set up and installing My Mini app explaining everything clearly. Exclusive retail offers across the range. I was regularly kept up-to-date with the progress of my service. They kept it overnight so they could listen to it cold start and fixed the problem that day. Stratstone Mercedes-Benz of Ayr announce their sponsorship of Ayr Rugby Club and Ayrshire Bulls, who play in the FOSROC Super6 Championship. Suggested companies are based on peoples browsing tendencies. Stratstone Mini Leeds are a car dealership based in West Yorkshire. Scratched, tyres cracked, carbon fibre loose. Discover Stratstone. Drive your new MINI with an Extra Big Smile on Your Face, MINI Launch a Final Edition of the Clubman Model, MINI Launches New Limited Edition Convertible EV. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions.
Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. I part exchanged my BMW purchased from Stratstone Leeds at Stratstone Mini Leeds. I think more attention to detail and customer service would make the experience so much nicer. Have just purchased a new Mini Cooper Classic from Stratstone Mini Leeds. Amazing service professional and helpful team. Aston Martin | BMW | Jaguar | Land Rover | Mercedes-Benz | MINI & more Twitter & Instagram: StratstoneUK Hi Annie,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! If you read the reviews it clearly shows two types of service - if theyre taking your money for a new car the service is superb when but service maintenance is needed, shocking! No complaints about the servicing, all done fine and speedily. Occasionally we will send out newsletters promoting our offers and discounts. Communication skills were top drawer. What are the opening times for Stratstone Mini Leeds? Hi Jeremy,Thank you for taking the time to leave a review.I am disappointed to hear of the service you received on the handover, this isn't the level of service we aim to provide.I will certainly ensure to pass your feedback onto the relevant managers to make them aware of your experience, so that this can be addressed and dealt with internally.If there is anything else I can help with, then please contact me at service.followup@pendragon.uk.com and I will look into any issues for you.I do apologise for any inconvenience this may have caused.Kodie - Customer Service Specialist, I purchased an electric mini and I am really pleased with it its a great car ,the overall experience was excellent and great customer service thanks very much, Hello,Thank you very much for your 5* review! Claim your profile to access Trustpilots free business tools and connect with customers. Find out all the latest automotive industry, manufacturer and Stratstone related news here. We hope to be of service to you again! Throughout, Paul laid out the options in an open and transparent manner and although clearly wanted to sell the more expensive motor, enabled the family to make the decision we wanted. Very happy with the way I was attended to, both booking the job in and doing the tyre change on the day. Very helpful staff and delivered in super quick time. Ryan has been with us for 5 years now, and is an integral member of the team here at MINI Harrogate. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds,. From charitable work, to dealership refurbishments, there are plenty of stories emerging from our extensive network of retailers across the UK. Hi Ann,Thank you so much for reviewing your recent experience with the MINI branch in Leeds.Its great to hear youve had a positive experience.Take care,Customer Services, We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Lady very helpful on the phone. Discover our exclusive range of nearly-new, ex-demonstrator and delivery mileage MINI cars. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. My loan car was amazing and so was the service and repair. I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! Thank you for the smooth and efficient service and being able to fit me in on a day that was convenient for me as I was working in the area on the day.
Stratstone MINI - . Meet our Service | Facebook Charged 150 for a diagnostic report. Took just one week from first visit to home delivery. Huge thanks to Ellie, initially, and lastly to Steve and Paul. Voice your opinion today and hear what 106 customers have already said. Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! Hi Chloe,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Verification can help ensure real people write reviews about real companies. I rang yesterday afternoon at 17:50. 16/06/2022 .
Used MINI Cars For Sale - Stratstone Find out how we combat fake reviews. Technician provide a very comprehensive report and video. Browse our exclusive offers across the entire range of new MINI models. Gary navigated me through delivery and the final fairly complex paperwork and took me through the new car. Check out what 115 people have written so far, and share your own experience. They think we customers ate stupid!! We use dedicated people and clever technology to safeguard our platform. The new Range Rover SV Lansdowne Edition, a unique Range Rover, was revealed at an exclusive event at Stratstone Mayfair on 7th February 2023. 2023 Trustpilot A/S. Amazing service professional and helpful team. Would highly recommend & would return in the future. Find your perfect MINI today with our fantastic MINI Drive Away Today offers for vehicles in stock & available for immediate delivery. To help break down the cost of servicing, why not consider one of our popular MINI Service Plans? They kept it overnight so they could listen to it cold start and fixed the problem that day. It went from a free MOT to recommending 700 worth of work using words like critical and imminent and this work wasnt even needed to get the car through its MOT. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. MINI Launch a Final Edition of the Clubman Model, MINI Launches New Limited Edition Convertible EV. . Hi Chloe,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. | Read 41-60 Reviews out of 378 . Took my Mini for its yearly service. Stratstone BMW. Total incompetence. Great customer service at Stratstone MINI Leeds. The salesman was a very pleasant & helpful young man. Browse our wide range of Business Contract Hire offers on MINI's most popular models. Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you for taking the time to leave us your rating!Customer Services. It meant we could put the car through its paces under conditions pertinent to us. I am very pleased you are satisfied with your visit! Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. The branch is always available for any assistance that you may need. They kept it overnight so they could listen to it cold start and fixed the problem that day. With a huge scope for customisation and personalisation, the MINI Hatchback is ideal for those who want their car to be a perfect extension of themselves. We value your feedback and take pride in providing the best possible customer service! 8days later guess what? Lovely courtesy car clean and well presented. She really is a star , Hi Samantha,Thank you so much for taking the time to review your experience with us.We are absolutely thrilled that you have rated us so highly!Kindest regards.Customer Services, My wife purchased her car from them and for the last 3 years they had been excellent, today for the mot they advised a brake fluid top up my wife said ok, she was then contacted saying it required new discs and pads at 900, what a shock and offered finance, she called me and I said no, the car passed the mot, on payment she was charged 70 for brake fluid, this is absolutely disgusting how can a car pass an mot if the brakes are no good and they still charge 70 for brake fluid, we have lost all trust in them and will never use them again, Hi Daniel,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Kindest regards.Customer Services. Holly was a new member of the sales team & in our opinion a great credit to the company. In addition to the above, we are able to offer vehicles through Contract Hire or the Motability Scheme, while our factory-trained technicians will be able to take . The MINI is loved by many and we are delighted to be able to offer a number of Approved Used MINI vehicles, through our network of 7 Stratstone MINI retailers. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review!
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