Holland America Line Image With a small handful of exceptions that vary by vessel, Holland America bans smoking in all indoor areas on its ships, including staterooms. Place them in a carry-on bag or keep them with you so you can access them easily. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. This requirement does not apply to U.S. or Canadian citizens. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Choose from options for calling only, calling and messaging or calling, messaging and data. Mail: While onboard a Grand Voyage or Legendary Voyage, letters and postcards may be mailed from the ship while in various ports of call. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations or to carry their mobility assistance device (e.g., wheelchair, scooter, walker, etc. Instructions: Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Next are listed HAL's first departures by . In your stateroom you will find laundry bags and price lists conveniently located in your closet. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. As previously, in-cabin smoking is also not allowed. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Reservations may be made on board by contacting the restaurant manager. Please do not place your baggage over the emergency floor lighting. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. documents, along with new luggage tags. Please note that this is a U.S. government regulation over which Holland America Line has no control. Cash deposits can be made on the last day of the cruise. Single Smoking Thread (Use for all smoking discussions on HAL) ) The non-smoking casino was one of the things I was most happy about. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. DesignatedSmokingAreas
Reservations may be made on board by contacting the restaurant manager. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. If you do not see our representatives, pleasehave one paged. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. You will be responsible for all costs you incur to join the vessel at the next port. For this reason, Holland America Line has size and weight guidelines for scooters. Internet is accessible from the comfort of workstations on board or from a personal laptop. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. Then sail away for your romantic honeymoon! Smoking Policies are subject to change by the cruise line. Holland America Cruises From Boston - CruiseInfoClub.com Please print out Express Docs including Boarding Pass prior to your sail date. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Special life jackets are available for children and infants. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. What you need to know before you go on a Holland America Line cruise. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. of your seating request will be listed on your Cruise Contract. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. For your convenience, foreign currency exchange services are available at Guest Services. . In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Single Smoking Thread (Use for all smoking discussions on HAL) ) By Lyndihop, April 1, 2018 in Holland America Line Followers 19 1 2 3 4 5 6 Next Page 1 of 28 Lyndihop 864 May 11, 2001.
If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. ), after handling money and pens, and after using the restroom. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Rest assured that your passport will be fully secured by our staff. Please have the ships name, your partys name and stateroom number before you call. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Shore Excursions are available for purchase online until three days prior to the sailing. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Please call the Guest Accessibility Department for detailed information. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Find Cruise Packages for Holland America's Award-Winning Cruises The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Now more options are available. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. The reduced deposit applies to sailings of 3 days or longer. Guests are urged to complete the Online Check-in process before leaving home. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. to sail. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, and Mexico. Please note: This service is available only on days of sailing. New Smoking Policy on HAL Ships | Holland America Line Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. A passport is still the preferred document. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. The final amount billed may take up to 24-hours following disembarkation. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. The minimum age to participate in Kids Club is three years. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Login to your account before you ever step onboard to get prepared for your journey. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Oxygen:
Keep these items close at hand in your purse or jacket pocket. Visithollandamerica.com for more information. Or let it continue, as you disembark from the ship and journey inland. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Holland America Line Amends Protocols on Masks and Casino - Cruise Hive If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Please note that minimum age for guests using the fitness center is 16. popular and unique itineraries. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Kids Club. Complimentary champagne will be served at the auctions. Please contact us or your travel advisor for more information. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. These policies apply to all smoking devices, including e-cigarettes and vaporizers. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Registration is free and there is no obligation to bid. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Payment of any fines levied is the responsibility of the individual guest. . Download the app before your cruise, log in, and immediately start using Navigator. Professional, local guides and independent tour operators that meet our high standards lead each tour. It is also a good idea to bring your prescription for eye glasses or contacts. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Holland America Line does not recommend storing medication in any mini-bar. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. Let the vacation begin the moment you arrive in a new country. Or please visit royalwed.com. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. In addition, smoking is permitted on stateroom verandahs. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. the vessel leaves. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. You can make a difference in the following ways: Holland America Lines youth activities programKids Club offers an array of entertaining events for kids and teens ages 3-17. No smoking of any kind will be permitted on any stateroom verandah. Passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. Holland America - Ships and Itineraries 2023, 2024, 2025 - CruiseMapper In many countries, you can also use your ATM card to obtain local currency. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. You may request seating time, table size and indicate with whom you wish to dine. Shirts/cover-ups and footwear are always required indoors. Please log in to purchase your shore excursions. Room Dining is available 24 hours a day. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. You can also complete your health assessment and book shore excursions prior to your cruise. In most ports of call, you may easily exchange U.S. dollars into the local currency. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Once completed, all guests will be allowed to disembark. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Any guest who smokes inside staterooms or on verandahs in violation of Holland America policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Please see the following important information about your luggage tags. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! 1. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. There are so many choices on your Holland America Line cruise. That is also the location for all smoking discussions. You may also find more information on our tours and shore excursion programs on hollandamerica.com. All rights reserved. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. 1-206-626-7353 to add services to your itinerary. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. SHIP NEW SMOKING POLICY FOR ALL SHIPS EFFECTIVE IMMEDIATELY: For the comfort of all. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. many ports taxi lines can be long and distances to private transportation can be lengthy.