I think this place is a hidden gem for furniture. Want to know which is the closest to your home?Take a look at the handy store locator for more information. Guess we should have just been looking at it instead?? I was assured that the couch would be delivered on a particular date. Eric was apparently giving training sessions to Erica. I came in ready to buy a $3000 Ventura couch sectional in cash and was told that because they were running a special I was ineligible to have delivery waived. The absolute worst customer service. Our community is ready to answer. store, led me to drive out to the Balwin Store there were few bumps along the way due to ordering issues, let's blame Covid epidemic for that, I must say that the Ballwin, MO. Moving on to also purchase a dining room elegant glass table with heavy dark wood with a splash of silver metal poles dashing threw the wood base.. In the end, I found out that it was just some guy in a gray suit probing people. Associate and store manager gave excellent customer service. Matched internet pricing Friendly service Delivered when requested Be careful as they automatically add in a maintenance package to the price so don't be strong armed into getting a package which per Consumers Report doesn't work and is pricy. "we won't be delivering because our truck is full." Finally called. They offer made in the USA discount options, shop the look styles, and convenient payment options that include no money down financing options.Overall, customers have good things to say about VCF and their in-store experiences. Left our gate wide open without providing any next steps.
Top 416 Value City Furniture Reviews - ConsumerAffairs Note, a five-year warranty is included with this mattress. I suspect they do not stock any furniture, they order the furniture as they sell it - many low-end furniture stores work this way. Ok well we will see. I gave them all the details they asked for and all the pictures. They can't refund the money, they can't pick up the wardrobe back, but they can offer 20% off. The next person couldn't even wait for me looking up the order information and started yelling at me.
Value City Furniture: Reviews, Complaints, Customer Claims, Page 5 We walked by a couple of lax employees who were more focused on their texting than on their customers. "I am confident that the cooperation between . Value City Furniture 107 complaints 26 resolved 81 unresolved File a complaint to Value City Furniture Value City Furniture contacts (added by reviewer) Phone number +1 888 751 8552 Website www.valuecityfurniture.com Category Furniture View all Value City Furniture contacts Most discussed complaints I was explaining to him as to why it was mistake on VCF's side - he cut me off by shouting at me not to yell (i was not yelling but was explaining) and that he would hang the call. Now, how are you going to confirm delivery less than 24 hours prior and then the day of delivery say part of the delivery is on back order, and for another 5 weeks!! They called us the day before and said our order would not be at the store because of delay for some reason and we would have to come pick it up on a different day. Measuring 33 x 66 x 18, this item has three drawers for your flatware with the top one being felt-lined. Similar to the brands shipping policy, when it comes to returns or exchanges there are a few protocols which vary depending on how you received your order. You all were great!. I was ok to pay it. We found 2 leaning bookshelves and a faux leather sectional with ottoman for our living room. Customer service still good. Obviously they didn't want to make a sale. If I didn't like it then I could return it. I never would have purchased this item if I had been told the truth up front, which the sales person knew because I told him I would only purchase if I could receive by a certain date. They have a variety of furniture which is great, and you can get many styles in different colors and such. My salesperson at Value City Lawrence, was kind, affable and a pleasure to do business with. Monkey's paw notwithstanding, this place is the worst of the worst. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Needless to say, I did end up buying a new bed! Years in Business: 75. Business Started: 1/1/1948. Johnathan, the manager, assures me that he will get to the bottom of this, and take care of the problem, even if he has to make the delivery himself. If you have any questions, comments, concerns, or you need assistance regarding a recent purchase or invoice, please contact us using the form below. Ms. Smith refuse to provide it for me. I shouldn't be feeling like I'm at a car dealership when buying a couch. He messed it up and we did not know until it was delivered and assembled (instead of xxxx 54 model he did a xxxx 52 model). Okay I bought the 2pc. From professionalism, to saavy of personaltiy, to excellent customer service and a strong prophetic sales history of vast experience. I am very disappointed and for them not to disclosed all terms and affiliations is deceptive business practices and consumer fraud by misleading statements and insulting me with her disrespectful remarks about my choice income and credit application. Went overboard to provide me with the service I was seeking. When I moved back to Richmond after living overseas, I had no furniture and a very short time frame to find and move in to an apartment. Value City Furniture is a legit company that has been in the industry for almost 75 years. New furniture arrives. For $119, Value City will deliver and assemble your furniture. To the clerks at the desk especially veterans of the business Thankyou. Never shop here. While I was there I also saw a bedroom set, and an entertainment center I liked. When I contacted the headquarters of Value City they apologize and said no store had any notes of even speaking with me just one record of it in 2022. Dresser is brokenHead board bookcase light doesnt work Noticed them same day of the delivery and they failed to fix, mailed the wrong part to me and now asking me to wait 6 month because the headboard is not in stock. New ottoman has a chunk out of the wood in the leg. Screw falls out of the bottom. Enjoy reading our tips and recommendations. They went above and beyond .Thank you so much. I heard one guy say that the store had it, but no one could find it. Made from a charcoal-colored polyester, this sectional will blend into any home decor theme. If you use one of these and buy something, Slumber Search may make a small amount of money. I will not be shopping here in the future and you shouldn't either! I had to wait over a week to have my items delivered and when they delivered my items they did not deliver my chairs. Call corporate and got a nice lady to help. Before you make any final decisions, its best to keep reading this Value City Furniture review to find out what customers have to say about the companys quality of products, customer service, and delivery. Use this comments board to leave complaints and reviews about Value City Furniture. I was also told that this is the 10th desk they have returned.
Russian forces pushed back from some parts of Bakhmut The room were the furniture is located has probably been set in ten times with in a year. It was you that made my experience a lifelong memory. The neutral color and materials would fit in nicely with a rustic or minimalist home decor. The deal for the love seat couch combo was so good and Mike was cool so I gave 2 Stars. That's also what brought me in at this time. We went thru their financing and delivery. There was no attempt made at decreasing this fee that was again not explained. Then he kept rambling on about how he had no help and they want him to do everything himself. This is where the problems started. Value City Furniture has been around for almost 75 yearsand has been run within the family for all that time. This chair has a hardwood frame with a distressed light brown leather polyester exterior. "Oh you wanted the slat, too?? This is one of the most amazing times to be an online furniture shopper. Also didn't feel like the quality was high, and many of the options just looked plain flimsy. I just quit" and slammed the phone. I went to VCF Arlington Heights to enquire about returns and refunds with my wife. Listen up, Value City Furniture: you are terrible. If not, feel free to get in touch with the brand themselves. They lady I spoke to at the store, Karen (no last name) seemed to only want to get me back in the store to pick something else out, no doubt at a more expensive rate. I was in the Glen Burnie store on 8/14/14 looking for a sectional sofa. They were also very kind and polite. It's almost two months since the wardrobe sitting in the middle of the room in the boxes, and they still can't figure out what to do. The customer service over the phone is HORRIBLE.. "My furniture is being delivered tomorrow. I live on the eastern shore so the only day they deliver over here are on Thursdays. Warranty company says the part is right despite being a completely different size/shape cushion which is also used and dirty. Save my name, email, and website in this browser for the next time I comment. They can't deliver in downtown Chicago because they are running around in uninsured vehicles that they subcontract to people that don't have insurance. I had the delivery set for 9/5/14 as I had to make arrangements to get my old furniture removed, and at the time the piece was out of stock. It's free to pay through the automated system, however there may be a fee if a customer service rep processes your payment. I am making sure that everybody knows Value City should not be somewhere you want to buy if you want quality furniture. Value City Furniture has an average consumer rating of 2 stars from 108 reviews. Pay that extra $100 and go to Ashley instead. Which clearly brings to mind the old bromine "a bird in hand". I don't know what kind of stupidity I was inhale when I made the decision to go into this store and NOT check the reviews. One of VCF's core company missions is to bring quality that you can afford. We also bought a sofa a while back from Rooms to Go & had a wonderful experience & customer service.just saying. 3 employees were sitting at the entrance on the furniture on their phones. Their claim to fame is their direct from the manufacturer value with many collections offered from factories that they own in the US. Service 4.2. When I asked about when it would be replaced, I got the run around on the phone. Very hard to deal with as City furniture is the one who delivers. We also bought a sofa, waited around for it on a Friday afternoonand guess what? The leather is peeling and the wood legs are bubbling. For style. Many of the pieces look flimsy or poorly made. You can turn your dream into a reality as this mattress comes in twin to king sizes, and retails for $650 to $800. We will definetly come Back and see him!!! The first most popular item on shoppers' lists is a new sectional or sofa. I purchased a Zara bedroom set in March of 2021. It was a total rip off.
VALUE CITY FURNITURE - 80 Photos & 284 Reviews - Yelp Your guests will be in awe of the glamorous ambiance this dining table set emits. We looked at a few places and decided value city had the best prices. After discussion he offered the fee 50% off. I did find the chair that I wanted, but the salesman was not particularly interested in helping me, sighed and did so begrudgingly, and at the end of the transaction, told me I could pick up my chair 2 days later at the Alum Creek distribution. Placed my order for a lift chair in September and keep getting reasons for the delay. My furniture was purchased in September and supposed to before Christmas. On night #1 the bed broke. I would give this zero stars if I could. Claimed business. You have to buy a separate smaller box spring, which they neglected to tell me. At the end of a long workday, sitting back and taking it easy for the remainder of the evening can be incredibly beneficial. The manager even had the nerve to tell me "your comfort isn't a guarantee". The warranty is NOT the issue here. I would recommend the store to anyone after the experience we have had. TSUNAMI is an unique Dnipro hotel which unites luxury Hotel, SPA- and Fitness centres. My whole experience was great. This was my first experience ordering online from Value CIty Furniture and I couldn't be more pleased. My fianc and I went into by a bedroom suite and ended up buying that as well as a couch and a mattress. So I recently went back up there and picked out a brand new couch and love seat. NEVER. they are crooks. A message to the manager-- your location is losing business because of you. Called the manager immediately. When my husband went to unbox the items, the table was the wrong color & one set of chairs the wrong color. VALUE CITY FURNITURE - 27 Photos & 51 Reviews - 7500 Brookpark Rd, Cleveland, Ohio - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services More Value City Furniture 51 reviews Claimed $$ Furniture Stores, Home Decor, Mattresses Closed 11:00 AM - 7:00 PM See hours See all 27 photos Write a review Add photo Review Highlights I go into talk to my saleswoman who was off that day so I tested the other mattress' to see if anyone of them was to my liking, well needless to say none of them were so I was gonna call my saleswoman the next day she worked. Sent back. I'm only giving 3 stars, as I find 90% of their furniture is nice in appearance with below grade workmanship. A few days later I realized I purchased the wrong size.
Value City Furniture | Better Business Bureau Profile I've talked to management at the Flint location and still nothing has been done. Slow service. We found a wide range of customer opinions on Value City Furniture from third-party sources such as Slumber Search, Consumer Affairs, and Facebook. Much like Fox Mulder, I wanted to believe. Finally someone answers, says they know what I'm talking about and the other guy who was helping me is with another costumer and will call me back as soon as possible. Maybe it is one of those situations where they can't fire because they are worried about being sued for age discriminationAnyways, if after all of these terrible reviews, you decide to come to Value City- speak to Greg Meyer if you have any problems. Unsubscribe at any time. This is not a joke! While Value City doesn't have explicit outlet stores, they do have clearance deals to choose from both online and in their various stores. I'd rather go to ikea and put together my furniture by hand without any manuals than deal with any of the team members under this branch. The next day, I opened the boxes and found two pieces broken. When I called and asked about my chairs I was told "Oh it must be a computer glitch". Value City Furniture Credit Card Review This is a store card issued by Synchrony Bank. Absolutely no customer service & the most unprofessional employees I've ever delt with. When they dropped off the furniture I immediately saw some of the damage and the delivery man refused to put it back on the truck because he was dressing his Sunday's best and he didn't want to get dirty I am assuming. Now, for the table..it's sturdy, well made and matches my bedroom furniture really well. The driver and helper didn't even know what we had, I thought reading an invoice was apart of their job and they were going to put the wrong legs on the couches if my wife didn't stop them. when I called the store the lady made it seem like this is a problem they have all the time and that there is nothing that I can do about it like it was my fault. After we decided to cancel our order, I called the store to speak with a "customer service representative. It'll be worth your time and money. Anne was our sales person. Not one addressed me. Half the furniture still hasnt arrived. After almost giving up we walked just further and found our sectional. They have extremely poor customer service, and they definitely do not know how to follow up and follow through. Two hours later, I still have not heard back from the manager. Unfortunately, I rarely find something that I really want to purchase.
Value City Furniture Credit Card Reviews: Is It Worth It? (2023) They also had a sale going on that I was interested in. Really!?? The prices are unbeatable and the service is decent. 108 Visit a VCF store near you today. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Value City Furniture Customer Service. We were in and out of the store on less than an hour, without fighting, and 2 new awesome sofas. The pros: Affordable mattress options including name-brand varieties. I was promised a return call, which never came. Thank you. All items were in stock and after 4 days our furniture was delivered! For $3,500, the Mario 6-Piece Dual-Power Reclining Sectional can be yours. They reimbursed me another $100 but that didn't make the furniture that was promised to be delivered show up. I have bought a great couch about 3 years ago, mattresses and kitchen furniture, and recently some gorgeous kitchen chairs. There is no resiliency whatsoever and you can see, even when not seated, the spots where the couch is caving in. Very knowledgeable and a great experience. She promised that $$$ amount will be refunded if we did not proceed with the sale. I advise anyone looking for quality customer service to choose another option. The hotel offers - 40 comfortable rooms with individual design and 3 floors of splendid wellness facilities an area of more than 5 500 sq.M.
Value City Furniture, Inc. | Better Business Bureau Profile Next day, December 20th, the day before my scheduled delivery, they call and inform me that only half of my couch is in and ask whether I want them to deliver that as planned on the 21st or wait for my whole couch to be available. Unfortunately, we were searching for end tables and a coffee tableso yea, not so much.
Value City Furniture Reviews | 94 Reviews of Vcf.com/ - ResellerRatings Bought our sectional from here. This review is for the delivery part only. Which I did Joe called me and explained that there was nothing they could do it wear and tear and maybe the company that manufactured the furniture made it in correctly how is that my responsibility. They also have a community of 122k followers on Instagram.
Ripoff Report | Value City Furn Review - Middletown, New Jersey Ways to Pay Your Value City Furniture Credit Card Bill By phone: Call (866) 396-8254 and follow the prompts to make a payment. 22 Reviews For Value City Furniture Headquarters & Corporate Office. Reporter4597244. Ridiculous company ! They delivered it on time and did an excellent job of installing it where we wanted it. Who is the founders of Value City Furniture? Absolutely horrible customer service! Keenan said 2023 likely won't be the last time the NFL Draft is in Kansas City. Never heard from anyone and the local manager never contacted me. The latest complaint Warranty interpretation was resolved on Nov 26, 2014. When I called two weeks prior to my delivery date to see if the couch would be delivered sooner, I was told that the couch was out of stock and they couldn't guarantee a delivery date at any point this month. The pros: Affordable beds and bedroom sets in traditional and contemporary styles. Overall rating. We were supposed to get 36 months financing and 3 months later our account is still saying 12 months. Halls with different temperature of air, 6 pools, 12 baths and saunas, snow and salt room, the . I can't take another day off of work to go sit and wait for them. I went there for Memorial Day Deals to buy a center table/ottoman. Robert the "Manager" was useless and unwilling to try and help. With the Artemis Marble Server, you can transform your drab dining room into an area of elegance where you cant wait to entertain. I've gotten several pieces here in my last two visits. I told him to remove the side table and the mattress. The brand operates in-person at its various locations across the US as well as online. Anyway it's only 4 stars because it feels like a car show room. I am still fighting to get just a small exchange. Called the store back and the redness from the manager at the Matthews, NC store Sherida to the woman at the corporate store was something I have never heard or seen before. My boyfriend and I had just bought our first house, so we needed furniture for every room. Now I feel equipped to walk in somewhere and say with certainty, "This is exactly what I'm looking for." Sara in Phoenix, AZ. They called me again today for pick-up which means it's really not cancelled and then they say, I have to call online customer service to cancel it. He is a classy professional. I came in to shop for a mattress. He did not accept that. I did't say this to him of course. Not a single apology from anyone spoken too and no return calls back from the corporate office. ALSO, I'LL HIRE A LAWYER BECAUSE YOU DON'T WANT TO COOPERATE, BUT I WILL NOT PAY FOR A WARDROBE THAT IS NOT USABLE. Honestly, I am happy I spoke to Greg because he gave this place an extra star. Past tenets have lived in this apartment house and they have done this. Value City also offers a variety of mattresses for those that are looking for better sleep. He still bugged us and didn't let us be. A support foam layer gives you support without sagging over time like most other mattresses tend to do. Strike one. That being said, a Value City mattress comes in a diversity of choices to help you sleep soundly, without having an astronomically high price tag. Jake assisted us with the purchase with friendliness and professionalism- an awesome shopping experience! I only live about 6 miles away, no way i'm paying $120+ for delivery. Stopped in to take a look. Its location on this page may change next time you visit. I called and she was busy with a customer so I spoke to the manager who was extremely condescending and would barely let me get a word in edgewise, but proceeced tell me that i would not get a refund but I had to exchange the mattress, I explained to him that I had come in and tried out the others and none would fit me and said well we have all new mattress and I said since Tuesday, like 4 days ago and he was like umm yea. Came here a couple times to shop for a new sofa/sectional before labor day. We were supposed to pick up our order on our moving day because that was only day we had a truck. Fast forward a few weeks, I call one week before the couch is due to be delivered and they tell me everything is on schedule. He asked the delivery people where our other two pieces of furniture were and they said they were on back order until the end of May. No phone call. No accountability and no apologies leads to no service! Delivery charge is about $120 - even if you buy a cheaper piece of furniture (i.e. However if you want to do delivery I've heard good things. I picked up at the store and the loader person said take it home and check it out and if damaged call them! 2. Also, I'll hire a lawyer because you don't want to cooperate, but I will not pay for a wardrobe that is not usable. Up ahead, this Value City Furniture review will go through the brands best sellers, customer reviews and ratings, shipping and return policies, and much more so you can decide if theyre worth your money. The delivery company did not do this DO NOT BUY your furniture from value city they are liars and will not do anything for compensation or even pay for the lift. All were too expensive for me. It is the worst furniture I ever purchased in my life. He was not empathetic or even polite to me.
Value City Furniture Reviews - Glassdoor This is a 0 star company. So when I am given poor quality of customer service I literally start to boil I walked into the store with one of my moms and my daughter(infant in stroller). Never got a return call and after making 3 calls myself, a manager told me he couldn't do anything to help other than TRY to get me the display model. The delivery was were we ran into issues. You can also buy most of the companys items directly through the brands website. Middletown, New Jersey U.S.A. So we asked if they could deliver it to our new address for free since it was not our fault that we couldn't pick up. 35. Waited 3 months for a bedroom set and it came in damaged. He has an amazing personality. The cons: Some disagreements about durability in some cases. They had great sale specials and our sales person Sung Koo was great. Period end of story.well 40 days later this mattress is killing my back every nite. The cons: Some problems with durability reported. I had heard that service was sketchy, the selection was just ok, and people had problems getting delivery or pickup scheduled. THIS IS THE WORST PLACE. We are terrible at shopping for furniture and it takes us years to decide on anything. The warranty program is pretty straight forward. All true! Seriously, would someone accept 20% off for something that is not usable? The gentleman who helped me load my furniture, James Qualls was so kind and helpful and made this pickup so easy and enjoyable. What should have been a fun, exciting experience has been nothing but a nightmare. And witch-lady, if you see this, whatever I did I'm sorry. We had coordinated picking up our dining set while we had our moving truck going to our new house. Their claim to fame is their direct from the manufacturer value with many collections offered from factories that they own in the US. I strongly recommend you not to go to this store. It totally stinks. Also I will be spreading the word, DON'T SHOP VCF!!! I had been shopping all over town for a couple weeks trying to become educated on what I was looking for so I could make a wise decision. Called on month four and they added $400 to my balance. My fianc and I purchase a couch with a help of Kelemework. Be the first one to find this review helpful. I know I will NEVER do business with them again Be WARNED! They carry a few lines that look like something you could buy at Crate & Barrel or Pottery Barn, but the quality leaves something to be desired. I can't believe they are still in business. I spoke with customer service who agreed to free shipping for my "inconvenience". They can't refund the money, they can't pick up the wardrobe back, but they can offer 20% off. I would've just bought a two piece couch set if that's what I wanted. That was my 5 star review upon leaving the store. From the the time I set my foot on The Value City Furniture Store on route 40. It's two weeks. I was amazed how 4 grown men who WORKED THERE looked us directly in the face and didn't smile or anything just stared. Now its maybe April 2022. When we ordered a bed set and sectional they told us it was all in stock and we would get it in four days. Very thorough, fast, professional and personal. I told them I wanted the couch delivered but I wanted to speak with the manager, as I was hosting Christmas at my house (something I had discussed with the original saleswoman) and now had half a sofa. The Ballwin, MO. When it comes to complaints, there are some that had issues with delivery, durability, and customer service when things went wrong. Its mission continues to be: to provide a furniture destination you can rely on. The couch was DELAYED by several weeks with horrendously inconsistent and wrong notifications (saying it was for pickup when I paid for delivery). Do not shop here. Sung Koo was very patient and helpful. I will definitely return here FIRST when I need new items. That's not my problem that you can't figure out what to do faster, I informed customer service right away. Marcos and Carlos delivered it today and they were prompt and amazing! "I will make some calls and call you in the morning," says Johnathan. I mentioned what I was looking for. Value City Furniture has resolved 26 complaints. Materials include faux leather and synthetic upholstering options. We will never return to VCF. Instead of checking out my wife, maybe focus on getting the job done and upholding the VCF logo that they represent on yheir shirt. I came to the store yesterday evening to discuss a pending matter and get a itemized bill of my current furniture balance for 90 day purchase option, plus taxes and reimbursement amount for Benefit Plus club Membership, which she said, " I didn't qualify for because I am self Employed."
Stuart Weitzman Reddy 5050 Vs 5050,
Articles V